Privacy Policy
1. Scope and Commitment
Kelvin Fundholm (“Company”, “we”, “us”) respects your privacy and is dedicated to preserving the integrity of all personally identifiable and technical data entrusted to us. This Privacy Policy details our procedures regarding the collection, processing, storage, disclosure, and protection of information obtained through your interaction with the Kelvin Fundholm platform.
Our processing practices are structured to adhere to relevant Canadian data protection principles, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy standards.
2. Information We Collect
We collect information necessary to deliver computational algorithmic trading infrastructure, ensure account integrity, and prevent fraudulent activity. Categories of information collected comprise:
- Direct User Identifiers: Name, professional email address, telephone contact details, and country of residence provided during verification or customer service inquiries.
- Account Configuration Data: Encrypted application programming interface (API) keys, trading pair selections, risk tolerance thresholds, and automated bot parameters.
- Technical and Telemetry Logs: IP address, browser architecture, operating system version, session timestamps, diagnostic event logs, latency metrics, and hardware fingerprints.
- Usage Information: Execution frequencies, backtest queries, parameter alterations, and navigation paths across our analytics dashboards.
3. Purposes of Data Processing
Kelvin Fundholm processes collected data strictly for lawful, explicitly defined purposes, including:
- Operating, calibrating, and optimizing algorithmic trading engines and automated bot execution;
- Authenticating user credentials, enforcing multi-factor security, and verifying session validity;
- Monitoring system telemetry to detect malicious attacks, unauthorized intrusion attempts, and API anomalies;
- Delivering crucial operational alerts, bot execution warnings, and system maintenance communications;
- Fulfilling legal and regulatory disclosure obligations under applicable anti-money laundering and corporate compliance standards.
4. Legal Grounds and Consent
By engaging with our platform or submitting personal information, you provide meaningful consent to the collection and handling of your data in alignment with this Privacy Policy. Where required by Canadian data privacy principles, consent may be explicit or implied depending on the sensitivity of the information and surrounding circumstances.
You preserve the right to withdraw your consent for discretionary analytics processing at any time, subject to legal or contractual constraints, by submitting a formal request to our privacy team.
5. Information Sharing and Disclosure
Kelvin Fundholm does not sell, lease, or monetize personal user records. We may share data strictly under the following operational circumstances:
- Infrastructure Providers: Trusted cloud compute hosts, secure data storage clusters, and cryptographic messaging networks operating under strict non-disclosure obligations;
- Compliance and Legal Authorities: Regulatory bodies, law enforcement agencies, or judicial courts when compelled by lawful subpoenas, search warrants, or court orders under Canadian jurisdiction;
- Corporate Restructuring: Successor entities in the event of a merger, consolidation, asset divestiture, or corporate reorganization, ensuring uninterrupted data confidentiality safeguards.
6. Security and Data Protection Standards
We deploy robust enterprise-grade safeguards designed to shield your personal data and trading credentials from loss, misuse, unauthorized access, or alteration. These safeguards include:
- Transport Layer Security (TLS 1.3) encryption for all in-transit communications and AES-256 encryption for data at rest;
- Cryptographically isolated key vaults for API keys without withdrawal permissions;
- Strict role-based access controls (RBAC) limiting internal staff access to production logs on a strict need-to-know basis.
7. Data Retention and Destruction
We retain personal data and technical records only for as long as is necessary to fulfill the business purposes for which it was gathered, resolve disputes, maintain audit logs, or comply with statutory limitations. Upon expiration of the required retention cycle, data is irreversibly wiped or anonymized through secure cryptographic erasure standards.
8. Your Rights and Access Requests
Subject to Canadian privacy statutes, you possess rights concerning the personal information we maintain, including the right to request access to your records, demand the rectification of inaccurate details, or request account closure. Requests must be submitted in writing to our designated Privacy Officer at [email protected]. We will review and address verified inquiries within 30 days.
9. Cookie Practices and Tracking
The Platform utilizes strictly essential session cookies and performance telemetry necessary to preserve active authentications and guarantee platform balance. We do not use third-party behavioral advertising cookies or cross-site tracking pixels that profile individual consumer habits across unaffiliated websites.
10. Contacting Our Privacy Officer
For questions, privacy grievances, or requests concerning this Privacy Policy, please contact our data governance office:
Privacy Governance Office — Kelvin Fundholm
Address: West Georgia Street 182, H3B 1A7 Montréal, CA
Email: [email protected]
Phone: +1 (416) 253-9067